Fraktpolicy
Leveranstid
Odlaren gör i ordning din växt efter din beställning och skickar den direkt till dig. Vanligtvis är din beställning hos dig inom 4 till 5 arbetsdagar. De allra största växterna kommer ibland en dag senare. Till Österrike, Italien, Irland, Kroatien, Danmark och Polen tar det några dagar längre. Du får en spårningslänk via e-post så snart din beställning har skickats.
Fraktkostnad
Fraktkostnaden beror på leveranslandet och på den totala vikten av din beställning. Du ser alltid det exakta beloppet i varukorgen innan du betalar. I Nederländerna betalar du € 6,95 och frakten är gratis från € 75. I Belgien är frakten gratis från € 75. En fullständig översikt per land hittar du på xxlplant.com/pages/bezorgen-en-retouren.
Länder
Vi levererar i Nederländerna, Belgien, Tyskland, Luxemburg, Österrike, Frankrike, Italien, Irland, Kroatien, Danmark och Polen. Alla produkter kan inte levereras till alla länder. På webbplatsen ser du bara produkter som vi kan leverera i ditt land.
Leverans
Beroende på storlek levererar vi med PostNL eller DHL. De största växterna levererar vi med en specialiserad transportör. Vi levererar ända fram till ytterdörren.
Skador vid leverans
Är förpackningen synligt skadad när du tar emot den, vägra då att ta emot försändelsen eller låt budet notera skadan. Skador på innehållet anmäler du så snabbt som möjligt, helst inom 14 dagar efter mottagandet, via info@xxlplant.com, med foton och ditt ordernummer. Vid transportskador skickar vi kostnadsfritt ett nytt exemplar eller betalar tillbaka pengarna.
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