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Aide et service
Service client
Comment pouvons-nous vous aider ? Vous trouverez ici tout sur votre commande, du paiement à la livraison. Vous ne trouvez pas votre question ? Écrivez-nous via info@xxlplant.com ou utilisez le formulaire de contact . Vous recevez une réponse en un jour ouvré.
Tous les sujets
Livraison
Délais de livraison, frais de port par pays et comment nous vous livrons une grande plante.
Retours
Vous pouvez retourner les pots, plantes artificielles et accessoires sous 14 jours. Pas les plantes vivantes.
Dommage ou réclamation
Votre commande est arrivée endommagée ? Nous vous en envoyons une nouvelle gratuitement, ou vous êtes remboursé.
Commander et payer
Modes de paiement, modifier votre commande et demander une facture.
Plantes et entretien
Quelle est la taille réelle d'une plante et comment la garder belle ? Nos guides vous aident à démarrer.
Commande professionnelle
De grandes plantes pour un bureau, un restaurant ou un projet d'aménagement, avec conseils et remise sur volume.
Questions fréquentes
Vous ne trouvez pas votre réponse ?
Nos experts en plantes vous aident volontiers. Vous recevez une réponse sous un jour ouvré.
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