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Help and support
Customer service
What can we help you with? Here you'll find everything about your order, from payment to delivery. Can't find your question? Email us at info@xxlplant.com or use the contact form . You'll get a reply within one working day.
All topics
Delivery
Delivery times, shipping costs by country and how we get a large plant to you.
Returns
You can return pots, artificial plants and accessories within 14 days. Living plants can't be returned.
Damage or complaint
Did your order arrive damaged? We'll send you a free replacement, or refund you.
Ordering and payment
Payment methods, changing your order and requesting an invoice.
Plants and care
How big does a plant really get, and how do you keep it looking its best? Our guides will help.
Ordering for businesses
Large plants for offices, hospitality venues or interior projects, with advice and volume discounts.
Frequently asked questions
Can't find your answer?
Our plant experts are happy to help. You'll get a reply within one working day.
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